A List Of Our Frequently Asked Questions
Where are you located?
Wild Exile is based in Queensland, Australia.
What are your operating hours?
Monday - Thursday: 8:00am - 4:00pm
Can I purchase wildlife prints from Wild Exile?
We do sell wildlife prints and our website is the only place to order them. You can reach out regarding our custom Wildlife & Nature Prints via email.
Do you provide click and collect?
Click and collect or pick up options are not available at this time.
Do you ship your artwork internationally?
We predominantly ship to clients in Australia, for overseas clients we do require arrangement prior to orders being placed. You can contact us here to enquire about this option. When purchasing from overseas you will be responsible for all importation costs associated with the shipment of your order.
What payment methods do you support?
We accept payments using the PayID® system for Australian orders, and payments via Bank Transfer for all overseas orders.
How long will my order take to arrive?
When an order is placed production time varies depending on the products ordered and the scale of the order but is typically 3 to 5 business days for most products. Some items such as Gallery Frames and Float Frames take longer as there is more work involved. The shipping times can vary depending on destination and environmental factors.
Are you on social media?
A great question! After I wrote the article Who Protects Our Wildlife and then the follow-up article Forewarned Is Forearmed my business social media was constantly disrupted or completely removed. If I even dared follow an animal charity or wildlife related post my account would be immediately suspended and marked for deletion. Communications were also never received, so it basically became a useless platform.