Terms of Service

This website is operated by Wild Exile (ABN 74 417 495 525). Throughout the site, the terms “we”, “us” and “our” refer to Wild Exile and “You” and “Your” refers to you, the client, or visitor using our website. By visiting our site and/or purchasing something from us, you engage in our “Service”. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms, conditions, and policies stated here. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

You represent that you are at least the age of majority in your state or province of residence.

Accuracy Of Information And Billing

You agree to provide current, complete, and accurate client, payment, and residential delivery information for all accounts, purchases, or refunds. It is your responsibility to ensure you supply the correct information. Wild Exile is not responsible for incorrect customer details being provided nor for any related issues, so please ensure your details are accurate. Orders using Tor, VPN, or Proxy anonymization services may be cancelled without notice or fail to process due to the higher risks of fraudulent orders. We accept payments via Bank Transfer using the PayID® system as a safe payment method for Australian orders, and payments via Bank Transfer for all overseas orders. All payments must be made in full within 7 days of order placement. If payment has not been received within 7 days your order may be cancelled.

Shipping

Wild Exile is an online business, there are no click and collect or pick up options available at this time. We predominantly ship to clients in Australia. Orders placed from, and/or having a delivery destination to any other overseas locations require arrangement prior to orders being placed. When purchasing from overseas you will be responsible for all importation costs associated with the shipment of your order. Please check with your local customs office if your purchase is subject to customs fees and/or taxes. A clients current residential address is required for all order deliveries as we are sometimes unable to deliver to PO Boxes or Parcel Lockers due to order size, or courier restrictions.

Deliveries are only processed upon receipt of full and cleared payment. Shipping estimates quoted during the checkout stage are for the average time in transit and do not include the production time-frames. When an order is placed, production time varies depending on the products ordered and the scale of the order but is typically 3 to 5 business days for unframed prints. Please be aware shipping times may also vary depending on destination and environmental conditions.

Refunds & Returns

Wild Exile complies with and handles returns and processes refunds in accordance with Australian Consumer Law. To complete a refund or return request please notify us by email as soon as possible with a valid reason and proof of purchase. Wild Exile does not provide a refund if you simply change your mind, have ordered the incorrect item, have customised the order incorrectly, or have damaged the goods by using them in a way they were not meant to be used.

You are responsible for paying shipping costs to return your purchase and must use a traceable shipping service to ensure the item is delivered. If a refund is approved, the refund will be made by the same method that you made payment.

All refunds or replacements are made at the discretion of Wild Exile.

Wild Exile’s liability for any breach of a term of this agreement is limited to: supplying of the product to you again; or refunding the cost of the goods or services supplied to you.

General Conditions

This website and its contents are the copyright of Wild Exile. All rights reserved. Wild Exile owns the trade mark 'WILD EXILE' and reserves all rights in relation to it. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Accuracy, Completeness And Timeliness Of Information

We attempt to keep the information up to date and correct, however we are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify, refuse, or discontinue the Service (or any part or content thereof) without notice. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Products Or Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities. We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your device or computer monitor’s display of any colour will be accurate. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

Optional Tools

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

Third-Party Links

Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

User Comments, Feedback And Other Submissions

We are and shall be under no obligation to respond to any comments. We may, but have no obligation to, remove content that we determine in our sole discretion are unlawful, offensive, threatening, or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties.

Personal Information

Your submission of personal information through the Site is governed by our Privacy Policy please read it carefully.

Errors, Inaccuracies And Omissions

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:

  • for any unlawful purpose;

  • to infringe upon or violate our intellectual property rights, such as reproducing the information or graphics, or redistribution of part or all of the contents;

  • if you are a competitor of Wild Exile and are creating similar products or services for supply to business or domestic users;

  • to submit false or misleading information;

  • to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website;

  • to collect or track the personal information of others;

  • to spam, phish, pharm, pretext, spider, crawl, or scrape;

  • to interfere with or circumvent the security features of the Service or any related website.

  • if you are, or represent in any way, QPS, The Department of Environment and Science, Council, or any persons related to Animal Control or Animal Management services.

  • to transfer the materials to another person or “mirror” the materials on any other server.

We reserve the right to terminate your use of the Service or any related website and hold you fully accountable for any loss sustained for violating any of the prohibited uses.

Disclaimer Of Warranties; Limitation Of Liability

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk.

The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied. In no case shall Wild Exile, our directors, employees, affiliates, contractors, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

Indemnification

You agree to indemnify, defend and hold harmless Wild Exile and our parent, subsidiaries, affiliates, partners, directors, contractors, licensors, service providers, subcontractors, suppliers, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

Severability

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforce-ability of any other remaining provisions.

Termination

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgement you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

Entire Agreement

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Queensland, Australia and you irrevocably submit to the exclusive jurisdiction of the courts of Queensland.

Changes To Terms Of Service

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Contact Information

Questions about the Terms of Service should be sent to us using our Contact Form.